Privacy Policy

1. Introduction

This Privacy Policy explains how Five Star Solutions Group ("FSG," "we," "us," or "our") collects, uses, and protects information when you visit fivestarskc.com (the "Site") or interact with us through it.

2. Information We Collect

Information you provide. When you submit our contact form, we collect the information you choose to share — which may include your name, business name, email address, phone number, website URL, industry, and any additional details you include in your message.

Information collected automatically. Like most websites, our hosting provider (Netlify) automatically logs standard technical information when you visit the Site, such as your IP address, browser type, device type, and the pages you visit. We use this information only for security, troubleshooting, and understanding general Site usage — not to identify you individually.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and schedule a conversation about our services
• Prepare your Local Visibility Report Card, if requested
• Communicate with you about our services
• Improve the Site and the services we offer

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

Our Site relies on a small number of trusted third-party services to operate:

• Netlify — hosts the Site and processes contact form submissions.
• Google Fonts — loads the typography used throughout the Site. Google may log standard technical information (such as IP address) when fonts are requested.
• YouTube — we embed video content using YouTube's privacy-enhanced mode, which limits cookie use until you choose to play a video. Once you play an embedded video, YouTube's own privacy policy applies to that interaction.

Each of these providers has its own privacy practices, and we encourage you to review them if you have questions.

5. Cookies

The Site itself does not set advertising or tracking cookies. Some third-party services described above (such as YouTube, once a video is played) may set their own cookies in accordance with their own policies.

6. Data Retention

We retain contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain business records, after which they may be deleted.

7. Text Messaging

If you text us, we use your mobile number only to respond to your message and share information about the services you asked about. We do not sell, rent, or share your mobile number or text message opt-in information with third parties or affiliates for their marketing or promotional purposes. We may share it with service providers who help us deliver messages, and they may not use it for any other purpose.

8. Your Rights

You may contact us at any time to ask what information we have on file for you, request corrections, or ask that it be deleted. We'll do our best to honor reasonable requests promptly.

9. Children's Privacy

This Site is intended for business owners and professionals. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time as our Site or practices change. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact Us

Questions about this Privacy Policy? Reach out: